Service customers told us exactly what they wanted from their dealer, and VehicleLyfe was built from that data-driven feedback to turn one-and-done service visitors into loyal, repeat customers with automated, personalized engagement after every visit.
Dealership loyalty rates are difficult for dealers to calculate without help. VehicleLyfe provides dealers with a monthly score and areas to pinpoint for customer retention in sales and service.
With Total Service Acquisition Control, you can consistently generate leads from your
This is for you if you have a service department at your
Who wants to go to an auction to compete for expensive used
The dealership service drive isn’t just one of your best profit centers—it’s
Car salespeople rarely find value in talking to any customer who isn’t a floor-up. Asking them to make calls to equity or orphaned customers is difficult and unnecessary with automated solutions around that can do it for them.
I made it up – gotta admit that. But I didn’t just
What is conquesting the service drive? Conquesting service refers to converting service
As the average age of cars on the road reaches 12.6 years,
In 2024, the average amount customers paid for service was $515. However,
Current Trends in Service Costs and Vehicle Age Recent data indicates that
The average DMS database size we see is around 21,000 customers. There
Dealers are coming off the luckiest time in dealership history. Those years
I was reading the latest CarDealershipGuy newsletter and became fixated on the
Since launching SERVICEiQ (now part of TRADEiQ) in late 2021, FRIKINtech has
Starting in July 2024, FRIKTIONLESS Technologies (FRIKINtech for short) will combine the
Marketing works when you hit the right customer at the right time
As of May 2023, vehicle repair prices had already jumped 23% over
retention | rəˈtenSHən | noun In the case of car dealers, retention is the measurement of
Bill Bertram, GSM of Reymore Chevrolet, was hosted by TradePending and FRIKINtech
To join EQUITYiQ and SERVICEiQ’s automated texting and emailing, mail solidifies the
People are going to get tired of the hassle of repairs and maintenance. A New car represents 3-5 years of trouble-free driving.
It is amazing what customers will do when they know something exists.
Texting customers in the car dealership service drive with offers to buy or trade their car unlocked three times more deals than mail and email. Get the white paper to see the data.
If you were ever wondering how people respond to automated offers to
FRIKINtech’s SERVICEiQ won the 2023 AWA Award for the unique automation never-before seen in data & equity mining
We brought SERVICEiQ (sends equity offers to service customers daily) to market
Wall’s Ford had immediate results when implementing SERVICEiQ by FRIKINtech to automate equity offers to service customers.
“The partnership with FRIKINtech has been nothing but remarkable,” said Thomas Eggers,
Dealership customer loyalty in service dropped to 19.1% in the summer of 2022. Why is this so low?
Dealers lightly touch their service drive to retain those customers for sales. The opportunity to drive loyalty toward the sales department is bigger than most dealers know.
July 2022 Vehicle acquisitions were up from June using automated equity mining methods in the dealership service drive.
Acquiring more used cars with automation out of the dealership service drive to creates great efficiency.
It takes more than mail and a sales database to properly equity mine. It also requires the service drive, automation, and interactive technology for the customer.
SERVICEiQ press release details how equity mining has been changed by FRIKINtech. Targeting the service drive of the car dealership with automated loan or lease equity offers drives stronger results for car dealers.
There are 5 ways for car dealers to mine the service drive for customers with equity in their current vehicle. This guide shows how to equity mine the service drive.