VehicleLyfe’s automated platform generates quarterly customer updates on service, warranties and equity positions.
Read the rest on Wards: https://www.wardsauto.com/fixed-operations/dealers-gain-tool-to-turn-one-time-buyers-into-repeat-customers
The industry believes there’s a dollar figure where a customer gives up on their car. We went looking for it in our own dealer network’s data. It isn’t there — and what is there is more useful.
The full scoreboard from 620,000+ dealership transactions: gross, turn, recon, and exit losses by acquisition source. The complete case in one place.