A service advisor in an orange polo stands in a dealership service drive as a customer's crossover pulls away down the lane
Dealership Loyalty

Your Share of the Wallet Is 28%

Your customers spend $1,488 a year keeping their vehicles running. We measured how much of it actually comes back to the dealership — and why the retention number the whole industry quotes is measuring something else entirely.

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A customer hands a card across a dealership service counter to an advisor in an orange polo, car keys resting beside them
Dealership Loyalty

Nobody Leaves Over a Repair Bill

The industry believes there’s a dollar figure where a customer gives up on their car. We went looking for it in our own dealer network’s data. It isn’t there — and what is there is more useful.

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Service Drive

Service Customers told us to build VehicleLyfe

Service customers told us exactly what they wanted from their dealer, and VehicleLyfe was built from that data-driven feedback to turn one-and-done service visitors into loyal, repeat customers with automated, personalized engagement after every visit.

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