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Data Mining

Unlocking Sales Gold in Your Service Drive with Automation, a VIP Experience and Objection-Busting Solutions

The dealership service drive isn’t just one of your best profit centers—it’s

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Data Mining

Salespeople don’t care about customer loyalty

Car salespeople rarely find value in talking to any customer who isn’t a floor-up. Asking them to make calls to equity or orphaned customers is difficult and unnecessary with automated solutions around that can do it for them.

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Data Mining

Have you heard of the “Frustration Point?”

I made it up – gotta admit that. But I didn’t just

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Data Mining

How big is the service conquesting opportunity?

What is conquesting the service drive? Conquesting service refers to converting service

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Data Mining

63% of service customers are not sales customers

In the competitive landscape of automotive sales, dealerships often overlook a significant

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Data Mining

Targeting older cars in your service drive

As the average age of cars on the road reaches 12.6 years,

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Data Mining

Customer frustration points for trading are getting lower and more frequent

In 2024, the average amount customers paid for service was $515. However,

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Data Mining

Customers are spending $521 per service visit

Current Trends in Service Costs and Vehicle Age Recent data indicates that

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Data Mining

Automation & A.I. work together

The average DMS database size we see is around 21,000 customers. There

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Data Mining

Recalls rising | Service Drive Strategy for Acquisition

I was reading the latest CarDealershipGuy newsletter and became fixated on the

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