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Data Mining

Salespeople don’t care about customer loyalty

Car salespeople rarely find value in talking to any customer who isn’t a floor-up. Asking them to make calls to equity or orphaned customers is difficult and unnecessary with automated solutions around that can do it for them.

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Data Mining

Have you heard of the “Frustration Point?”

I made it up – gotta admit that. But I didn’t just

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Data Mining

How big is the service conquesting opportunity?

What is conquesting the service drive? Conquesting service refers to converting service

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Data Mining

Car Dealers have a Loyalty Crisis

It is sad to say, but not a surprise that we have

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Data Mining

63% of service customers are not sales customers

In the competitive landscape of automotive sales, dealerships often overlook a significant

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Data Mining

Targeting older cars in your service drive

As the average age of cars on the road reaches 12.6 years,

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Data Mining

Dealer CRM Lead Reporting Sucks!

What is attribution? The dictionary definition of attribution: noun the action of regarding

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Data Mining

Customer frustration points for trading are getting lower and more frequent

In 2024, the average amount customers paid for service was $515. However,

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Data Mining

Customers trade cars after 2 years

The Trade-In Timing Trend Recent data indicates that consumers who purchased a

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Data Mining

Dealership loyalty is off target by 12%

Improving Customer Loyalty in Car Sales In the competitive landscape of car

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