Product update – November 2026
Your service drive is your best source of trades. Trade Paths price upgrade ideas with the customer's real equity, you can reach customers while their vehicle is still in the shop, and you can load your own customer lists into a campaign.
Trade Paths: three upgrade ideas priced with the customer's equity
Trade Paths is a new page the customer sees after confirming their trade. Three rails of real cars from your stock show up, each with a reason, a lease and a loan payment, and how it compares to what the customer pays today. The customer can change the down, term, miles and credit tier at the top of the page and every card updates right away, so they can see what their equity actually buys them without waiting on a salesperson.
Trade Paths bring suggested vehicles and dream vehicles to a customer
The three upgrade ideas built from a customer's equity now flow through the customer page, the activity history and the lead handoff. When a shopper taps an idea in the consumer app, it opens that car in illumiQUOTE with the trade already applied, so the salesperson picks up exactly what the customer saw. Lease paths (when enabled) now show the equity that a lease structure cannot absorb, and lease deals cap the applied trade equity at 15% of the vehicle price so the quote stays financeable. The result: fewer broken handoffs between what the customer sees online and what the store can actually sell.
Reach customers while their car is in the shop
When a customer's vehicle is on an open repair order, VehicleLyfe now sends them a timely message about their trade value and next vehicle options. The message includes the service advisor and whether they left in a loaner or shuttle, so the conversation picks up where the service drive left off. Dealers on DealerTrack, PBS, Automate, Autosoft, Tekion, Fortellis, Reynolds and MIX are all connected to the live feed, with years of history backfilled so day one isn't day one. Service advisors can also copy a direct link to the customer's VehicleLyfe page and hand it to a sales manager while the car is still on the lift.
Every one of these is live today. Log in at illumiQUOTE.com to see them. Questions? Reply to your release email or reach your VehicleLyfe rep.
