Product update – October 2026
Your reports got cleaner and more accurate: a 20 Group Report built for your meetings, a new Engagement Report, and a tidier Loyalty Report.
20 Group Report
A new one-page report built for 20 Group meetings. It opens with the revenue VehicleLyfe helped bring back, split between service and sales, then shows how many lost and limbo customers were brought back and the funnel behind those numbers. Pick a preset range like Last Month or Last Quarter, or set your own dates, then print or save a clean letter-sized PDF to take into the room.
Engagement Report
The Engagement Report shows how your store is turning customer activity into sold deals and service visits. A summary band at the top gives you the headline numbers at a glance, and four lanes underneath walk through engaged customers, sold deals, service drive touches, and vehicle acquisition. Line and donut charts make the trends easy to read, and a heat map shows when your customers are most active. The report prints and exports cleanly, and the Vehicle Acquisition section explains where your trade-in opportunities are coming from so you can see which programs are actually feeding the used car lot.
Loyalty Report cleaner and more accurate
The Loyalty Report now shows three balanced profit-center cards on the Sales Team row, so the view reads cleanly without a crowded engagement tile. The live loyalty customer count also pulls from the same customer base the rest of VehicleLyfe uses, so the number matches what you see elsewhere. The report feels tighter and the headline count you share with your team is one you can trust.
Every one of these is live today. Log in at illumiQUOTE.com to see them. Questions? Reply to your release email or reach your VehicleLyfe rep.
