
Customer frustration points for trading are getting lower and more frequent
In 2024, the average amount customers paid for service was $515. However,

In 2024, the average amount customers paid for service was $515. However,

Understanding a car buyer’s behavior is crucial for dealers. Many buyers begin

Current Trends in Service Costs and Vehicle Age Recent data indicates that

I was reading the latest CarDealershipGuy newsletter and became fixated on the

Dealers lightly touch their service drive to retain those customers for sales. The opportunity to drive loyalty toward the sales department is bigger than most dealers know.

July 2022 Vehicle acquisitions were up from June using automated equity mining methods in the dealership service drive.

There are 5 ways for car dealers to mine the service drive for customers with equity in their current vehicle. This guide shows how to equity mine the service drive.
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